Privacy Policy
Last Updated: 10/03/2025
Zuum Gum is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Collection of Personal Information
1.1 We collect personal information when you visit our website, create an account, place an order, or contact us.
1.2 The types of personal information we may collect include:
• Name, email address, phone number, and postal address
• Payment details (processed securely and not stored by us)
• Purchase history and preferences
• Any other information you provide voluntarily
1.3 We collect this information to process transactions, provide customer service, and improve our services.
2. Use of Personal Information
2.1 We use your personal information to:
• Process and fulfill orders
• Communicate with you about your order, promotions, or updates
• Improve our website, products, and customer experience
• Comply with legal and regulatory obligations
2.2 We will not sell or rent your personal information to third parties.
3. Disclosure of Personal Information
3.1 We may disclose your personal information to:
• Payment processors to facilitate secure transactions
• Shipping providers to deliver your order
• Service providers that help us operate our website and business
• Authorities when required by law
3.2 We take reasonable steps to ensure third parties comply with privacy laws.
4. Storage & Security of Information
4.1 We store personal information securely and protect it against unauthorised access, loss, or misuse.
4.2 We use encryption, firewalls, and other security measures to safeguard your data.
4.3 Despite our efforts, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
5.1 We use cookies and similar tracking technologies to improve user experience and analyse website performance.
5.2 You can manage or disable cookies via your browser settings, but some features may not function properly.
6. Access & Correction of Personal Information
6.1 You may request access to or correction of your personal information by contacting us.
6.2 We will take reasonable steps to ensure your information is accurate, complete, and up to date.
7. Marketing Communications
7.1 We may send you promotional emails or offers if you have opted in.
7.2 You can opt out of marketing communications at any time by using the ‘unsubscribe’ link in emails or contacting us.
8. Third-Party Links
8.1 Our website may contain links to third-party sites. We are not responsible for their privacy practices.
8.2 We encourage you to review their privacy policies before providing personal information.
9. Changes to This Policy
9.1 We may update this Privacy Policy from time to time. The latest version will always be available on our website.
9.2 Continued use of our services after updates constitutes acceptance of the changes.
10. Contact Information
For any questions or concerns regarding this Privacy Policy, please contact us at:
Email: enquiries@zuum.com.au
Address: 2/161 Clarendon Street, South Melbourne, VIC
