Terms & Conditions

 

 

Last Updated: 10/03/2025

Welcome to Zuum Gum. These Terms and Conditions govern your use of our website and the purchase of our products. By accessing our site or making a purchase, you agree to be bound by these terms.

1. General

1.1 These Terms and Conditions apply to all purchases made via the Zuum Gum website.

1.2 We reserve the right to update or modify these terms at any time without prior notice.

2. Orders & Payment

2.1 All orders are subject to availability and acceptance.

2.2 Prices are listed in Australian Dollars (AUD) and include GST where applicable.

2.3 We accept payment via credit/debit card, PayPal, and other payment methods displayed at checkout.

2.4 We reserve the right to cancel any order at our discretion and issue a full refund.

3. Shipping & Delivery

3.1 We deliver within Australia. Shipping times vary based on location.

3.2 Estimated delivery times are provided as a guide and are not guaranteed.

3.3 Risk of loss or damage passes to you once the order has been dispatched.

3.4 Incorrect shipping details provided by the customer may result in delays or additional charges.

4. Returns & Refunds

4.1 We comply with Australian Consumer Law regarding returns and refunds.

4.2 If you receive a faulty or damaged product, please contact us within 7 days of receipt.

4.3 Refunds or replacements will only be issued for defective or incorrect items.

4.4 Change-of-mind returns are not accepted due to the consumable nature of our products.

5. Consumer Guarantees & Limitation of Liability

5.1 Our goods come with guarantees under the Australian Consumer Law.

5.2 To the extent permitted by law, Zuum Gum is not liable for indirect or consequential losses.

 5.3 We do not guarantee uninterrupted or error-free access to our website.

6. Intellectual Property

6.1 All website content, including text, images, and trademarks, is owned by Zuum Gum.

6.2 You may not reproduce, distribute, or use our content without written permission.

7. Privacy & Security

7.1 We collect and use personal information in accordance with our Privacy Policy.

7.2 Your payment information is processed securely, and we do not store credit card details.

8. Governing Law

8.1 These Terms and Conditions are governed by the laws of Australia.

8.2 Any disputes shall be resolved in the courts of [Victoria].

9. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

Email: enquiries@zuum.com.au
Address: 2/161 Clarendon Street, South Melbourne, VIC